How to Create a Spam Email Filter in cPanel

How to Create a Spam Email Filter in cPanel

Spam emails can be a major nuisance and security risk. cPanel provides a built-in email filtering tool that allows you to automatically sort, block, or redirect emails based on custom rules. This guide will walk you through creating a spam email filter on your SKPHost account.

Types of Email Filters in cPanel

• User-Level Filters: Apply to a specific email account (e.g., info@yourdomain.com).
• Account-Level Filters: Apply to all email accounts under your cPanel.

Steps to Create a User-Level Email Filter

1. Login to cPanel.
2. Under the Email section, click Email Filters.
3. Select the email account you want to filter and click Manage Filters.
4. Click Create a New Filter.
5. Enter a Filter Name (e.g., "Block Spam Offers").
6. Set the Rules:
   • Field: Choose what to filter (Subject, From, Body, etc.)
   • Condition: Choose "contains", "begins with", "is", etc.
   • Value: Enter the keyword or email address to filter (e.g., "free money", "noreply@spammer.com")
7. Set the Action:
   • Discard Message – Delete the email immediately.
   • Redirect to Email – Forward to another address.
   • Deliver to Folder – Move to a specific folder like Spam.
   • Fail with Message – Reject and send an error back to sender.
8. Click Save.

Steps to Create an Account-Level Filter

1. In cPanel, go to Email → Global Email Filters.
2. Click Create a New Filter.
3. Set the same rules and actions as above.
4. Click Save.

Note: Account-level filters run before user-level filters. Use them for blocking spam that affects all email accounts on your domain.

Enabling SpamAssassin

For more advanced spam protection, SKPHost also supports SpamAssassin. To enable it:

1. Go to cPanel → Spam Filters.
2. Toggle on Process New Emails and Mark them as Spam.
3. Optionally enable Automatically Delete New Spam to auto-remove high-confidence spam.

If you continue to face issues, please open a create a request.