How to Generate / Download a Full Backup in cPanel
Taking regular backups of your website is essential to protect your data. SKPHost allows you to generate and download a full backup of your hosting account directly from cPanel — including all files, databases, email accounts, and settings.
What Does a Full Backup Include?
- All website files in
public_html - All MySQL databases
- Email accounts and forwarders
- DNS zone files
- cPanel account settings
Steps to Generate a Full Backup
- Login to cPanel.
- Under the Files section, click Backup.
- Under Full Backup, click Download a Full Account Backup.
- Select the Backup Destination:
- Home Directory – Save the backup on the server (recommended for downloading later).
- Remote FTP Server – Send directly to an external FTP server.
- Enter your email address to receive a notification when the backup is ready.
- Click Generate Backup.
Downloading Your Backup
Once the backup is generated:
- Go back to cPanel → Backup.
- Under Backups Available for Download, you will see the backup file listed.
- Click the filename to download it to your computer.
Important: Full backups can be large and may take time to generate depending on your account size. SKPHost recommends scheduling regular backups at least once a week.
Partial Backups
If you only need to back up specific parts of your account, use the Partial Backup section on the same page to download just:
- Home Directory files only
- MySQL Databases only
- Email Forwarders
- Email Filters
If you continue to face issues, please open a support ticket .
