How to Set Up Contact Manager Alerts in WHM?
The Contact Manager in WHM lets you configure automatic email alerts for important server and account events — so you are notified before problems become outages.
Access Contact Manager
- Login to WHM.
- Go to Server Configuration → Contact Manager.
Configure Alert Notifications
- Enter your contact email address at the top of the page.
- Choose which events trigger an email alert. Recommended alerts to enable:
- Disk usage warning – Alert when disk usage exceeds a threshold (e.g., 80%)
- Bandwidth usage warning – Alert when bandwidth nears the limit
- Account suspension – Notify when an account is automatically suspended
- Failed services – Alert if Apache, MySQL, or other services fail
- SSL certificate expiry – Alert before an SSL certificate expires
- Security events – Alerts from cPHulk and ModSecurity
- Click Save.
You will now receive email alerts automatically when these events occur — giving you time to act before clients notice any problems.
Recommended Alert Thresholds
| Resource | Alert At | Critical At |
|---|---|---|
| Disk Usage | 75% | 90% |
| Bandwidth | 80% | 95% |
| Memory Usage | 80% | 95% |
| Load Average | 5 | 10 |
Tip: Add both your personal email and a team inbox (e.g., alerts@yourdomain.com) to ensure notifications are not missed if one email account has issues.
If you continue to face issues, please open a create a request.
