How to Create a CNAME Record in cPanel

How to Create a CNAME Record in cPanel

A CNAME record (Canonical Name record) is a type of DNS record that maps one domain name (alias) to another. It is commonly used to point a subdomain to an external service such as Shopify, Google Workspace, Mailchimp, or any third-party platform.

Common Uses of CNAME Records

• Point mail.yourdomain.com to Google Workspace
• Point shop.yourdomain.com to your Shopify store
• Verify domain ownership for services like Mailchimp or SendGrid
• Set up a CDN like Cloudflare with a custom subdomain

Steps to Add a CNAME Record

1. Login to cPanel.
2. Under the Domains section, click Zone Editor.
3. Find your domain and click Manage.
4. Click + Add Record.
5. Fill in the following:
   • Name: Enter the subdomain (e.g., mail for mail.yourdomain.com).
   • TTL: Leave as default (3600) or set a lower value for faster propagation.
   • Type: Select CNAME from the dropdown.
   • Record: Enter the target hostname provided by your third-party service (e.g., ghs.google.com).
6. Click Add Record.

 Note: DNS changes typically take 15 minutes to 4 hours to propagate. In some cases, it can take up to 48 hours for changes to be visible worldwide.

Editing or Deleting a CNAME Record

To edit or remove an existing CNAME record:

1. Go to cPanel → Zone Editor → Manage.
2. Find the CNAME record in the list.
3. Click Edit to modify it or Delete to remove it.
4. Confirm the changes.

If you need help setting up DNS records for a specific service, please open a support ticket at skphost.net/submitticket.

If you continue to face issues, please open a support ticket .